WAKU Care: The Digital Brain and Operating System for Maintenance
Published on 27.08.2025
Introduction
Maintenance and asset management are under pressure worldwide due to the shortage of skilled workers and the growing demands for availability, efficiency and sustainability. Traditional single solutions for specific machines or departments quickly reach their limits. Companies need a system that not only manages data but also connects knowledge, guides processes and supports decisions.
This is exactly what WAKU Care was built for. It is the digital brain and operating system for maintenance.
Why a brain for maintenance is essential
A human brain stores experience, links knowledge and ensures smooth operations. In many companies this is not the case:
- Staff turnover leads to the loss of valuable expertise
- Information remains in spreadsheets, on paper or in the heads of individual employees
- A complete overview of asset condition is missing
WAKU Care as a brain means that knowledge stays inside the company even when employees leave. All data, instructions, maintenance histories and best practices are centrally available and easy to access.
When an operating system for maintenance becomes critical
Just as computers cannot function without an operating system, modern maintenance also needs a foundation that connects everything:
- Integration of all assets including robots, forklifts, production machinery, turbines, heat pumps, photovoltaic systems, wind power or UPS units
- Connection of all processes from planning to execution, reporting and optimization
- Seamless collaboration between internal teams and external partners on a shared data platform
WAKU Care as an operating system means that all modules CMMS, EAM, FSM and GSPM work together and turn maintenance into an enterprise wide capability.
WAKU Care Modules in Detail
CMMS – Computerized Maintenance Management System
- Central platform for all maintenance work orders
- Automated scheduling of inspections and recurring tasks
- Digital documentation of all interventions
- Mobile app for technicians in the field
EAM – Enterprise Asset Management
- Complete overview of all assets and equipment
- Lifecycle management of machines, buildings and vehicles
- Interfaces to ERP and IT systems
- Transparent data for optimized investment decisions
FSM – Field Service Management
- Scheduling of internal and external service teams
- Optimized routing and time planning
- Digital checklists and mobile support in the field
- Direct integration of service providers and partners
GSPM – Global Service Performance Management
- Global steering of service and maintenance processes
- Real time monitoring of key metrics such as Mean Time To Repair or First Fix Rate
- Benchmarking between sites and regions
- Transparent reporting for management and investors
Use cases from robots to renewable energy
WAKU Care was designed to be open for all industries and asset types. It is not limited to robots but covers a wide range of equipment such as:
- Intralogistics with forklifts, automated guided vehicles and sorting systems
- Energy with wind turbines, solar power systems, heat pumps and combined heat and power units
- Production with turbines, presses, CNC machines and conveyor systems
- IT and infrastructure with UPS units, server rooms and data centers
- Building technology with elevators, HVAC systems and security installations
Why WAKU Care sets the new standard
In times of skills shortage, Industry 4.0 and increasing sustainability requirements companies cannot afford fragmented solutions. With WAKU Care
- knowledge stays in the company even when staff changes
- maintenance processes become automated and more efficient
- all assets from machines to infrastructure can be managed centrally
- long term competitiveness is secured
Conclusion
WAKU Care is more than software. It is the digital brain and operating system for maintenance. As an integrated CMMS, EAM, FSM and GSPM platform it connects people, machines and processes into one intelligent ecosystem. From robots and forklifts to turbines and heat pumps, WAKU Care gives companies full control over their maintenance and helps them overcome the shortage of skilled workers with smart technology.
Would you like to discover how WAKU Care can support your company? Contact us and learn how maintenance can become your competitive advantage.
WAKU Care is the digital brain and operating system of modern maintenance. As a complete CMMS, EAM, FSM and GSPM platform it makes maintenance future proof for robots, forklifts, turbines, heat pumps, renewable energy systems, UPS units and many more.
WAKU Care
Software for Maintenance and Service Teams
Double Maintenance Efficiency.
Intuitive, digital and measurable.
Manage knowledge. Avoid chaos.
WAKU Robotics supports you in choosing the right robot for your application. We take care of the procurement of the robots as well as the on-site test. Our WAKU Care software helps you to operate the robots across manufacturers and to analyze the processes.
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