WAKU Care in Practice
Use Cases: How Teams Reduce Downtime with WAKU Care
Watch four real-world maintenance scenarios and see how WAKU Care helps teams solve issues faster and keep production running.
Downtime Due to Missing Spare Parts
Missing spare parts are one of the most common-and most avoidable-causes of machine downtime. When a technician cannot find the right part, production stops. WAKU Care gives your team instant access to the full spare parts inventory, correct order numbers, and supplier information-right at the machine, in real time.
Benefits
Your AI Assistant for Maintenance
Technicians in the field should not have to scroll through PDFs or search shared drives for documentation. With WAKU Care's AI assistant, they simply ask-by voice or text-and instantly receive relevant passages from manuals, SOPs, or past tickets. The right information, exactly when it is needed.
Benefits
Less Downtime Through Full Situational Awareness
A technician arriving at a machine without context wastes precious time. WAKU Care gives every technician a complete picture before they touch anything: current error status, maintenance history, open tickets, and responsible contacts-all in one place. Less guesswork, faster resolution.
Benefits
From Paper to QR Code: Digital Fault Reports in Seconds
Paper-based fault reports get lost, are illegible, or arrive too late. With WAKU Care, operators scan a QR code on the machine and submit a structured digital fault report in seconds-no app installation needed. Maintenance is notified immediately and can act right away.
Benefits